The Art of Quality

Quality in the World of Coffee with Mark Hellweg

In this episode, we sit down with Mark Hellweg—founder of Ratio Coffee, Clive Coffee, and Able Brewing—to explore the art of crafting timeless, well-designed products that enhance daily rituals. From starting a snowboarding and wakeboarding e-commerce business in his dad’s basement to designing some of the most elegant and durable coffee brewers, Mark’s journey is a masterclass in entrepreneurship and experience-driven design.
He shares insights on what drives him to build quality products, how simplicity enhances experience, and what it takes to create a business that lasts.

Patterns of Quality at Costco with Peter Malizia

In this episode, we speak with Peter Malizia, who played a key role in building Costco’s Canadian success over his 26-year career. Peter reflects on the core values that define Costco’s culture—loyalty, trust, respect, durability, and simplicity—and how they have shaped its global success. Drawing on his experiences within the culture shaped by legendary CEO Jim Sinegal, Peter shares insights into the importance of Costco’s "six rights" and the company’s unwavering commitment to delivering value to its members.
Discover why Charlie Munger regards Costco as his favorite investment and explore the lessons behind this retail giant’s lasting impact.

Exploring Quality in Management with Luca Dellanna

In this episode, we are joined by renowned author and management advisor Luca Dell Anna, to discuss quality in business with a specific focus on managerial quality. While most organizations focus on product quality, Luca brings attention to the critical role of management quality in ensuring effective leadership and operational excellence. 
 
Through personal anecdotes and examples from various industries, Luca illustrates how quality can be embedded in organizational practices and culture.

The Quality of Curiosity with Tom Morgan

Tom Morgan is one of the most curious people we have ever met. Often described as a "Curiosity Sherpa," Tom has dedicated his life to seeking out the most interesting ideas and thinkers. He is the founder of The Leading Edge, a platform he created as a space for like-minded individuals to explore deeper questions about life, wisdom, and personal evolution. 
We had the privilege of sitting down with Tom to talk about his journey, the importance of space or slack in the pursuit of quality to unfold, aligning with “attractors,” embodied intuition, synchronicity and serendipity, and how curiosity can guide us in navigating life’s complexities.
We hope you enjoy the conversation as much as we did. 

Qualities We Can Learn From Children With Allison Paradise

In this episode, we are joined by Allison Paradise, founder of The Epicenter, a space that empowers young people to explore their creativity and wonder without judgment. With a background in neuroscience from Brown and Harvard, Allison shares powerful insights on shifting from fear-based motivations to love-based approaches.
Allison reflects on how fostering curiosity and nurturing innate capacities can transform leadership and personal growth. 
Thank you, Allison, for inspiring us to lead with authenticity and heart.